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Cat Friendly Clinic

What does this mean?

The CFC programme has been developed by the International Society of Feline Medicine, the veterinary division of the leading feline charity International Cat Care, and accreditation has been made available in partnership with Ceva, Royal Canin, Boehringer Ingelheim, Idexx, Elanco and Zoetis. This means as a practice we aim to promote well-being and high standards of care for all cats visiting or being hospitalised at Brookfield. Under the programme, we have to prove rigorous adherence to a set of criteria which includes provision of facilities and demonstration of staff activities and attitudes aimed at reducing stress in cats, both as in-patients and out-patients. The criteria includes having separate dog and cat waiting areas, when you next visit the practice you will find a cat only designated area with cat stands where you can place your cat in their carrier safely off the ground away from dogs, we have a separate cat kennel room with suitably sized kennels which meet criteria to make sure your cat is as comfortable as can be when staying at the practice, and veterinary equipment specifically for treating cats. Most importantly, our staff are encouraged to approach and handle cats sensitively and respectfully. We are expected to maintain high standards of veterinary care, including continuing to update their knowledge of feline medicine as new knowledge becomes available.

We appreciate that bringing your cat to the practice can be very stressful and are hoping that by being part of this programme we will be able to make your trip to the practice as stress free as possible for you and your cat. Cats can get very anxious when taken out of their usual environment, and this may make you reluctant to seek veterinary attention when your cat needs it. By undertaking Cat Friendly Clinic accreditation, we’ve committed to delivering high standards of cat care, with compassion and expertise

Here is a table which simplifies some of the criteria we have had to adhere to, to become a Gold accredited Cat Friendly Clinic:

Cat Friendly Clinic Description Table

If you are interested in finding out more about International Cat Care and the Cat Friendly Clinic initiative please visit www.catfriendlyclinic.org.

Cat Friendly Clinic
Rabbit Friendly Clinic
RCVS
Image of Brookfield Vet Practice with team

2 Branches, Same Standard Of Care

We are proud to announce that we have recently been awarded the RCVS Client Care Award, recognising our commitment to delivering exceptional care and service to our clients. This prestigious award highlights the high standards we maintain and reflects our dedication to providing the best possible experience for every client.

Independent Family Practice
Chris and Victoria are proud to run a truly independent, family Herefordshire practice
Practice Standards Scheme Member
Brookfield Veterinary Practice is a member of the Practice Standards Scheme (PSS) and have recently obtained the RCVS Client Care Award for demonstrating high levels of care to our clients.
Comprehensive In-House Services
We offer a wide range of services, ensuring your pet's needs are met under one roof

FAQs

To make an appointment please call your local branch - Hereford 01432 357222 or Ledbury 01531 633922 or, alternatively, you can use our online booking system here.
We are operate our own 24 emergency service to ensure the best possible quality of care. If you are a registered client with an emergency when our practice is closed, please phone your normal branch number & follow the instructions. Hereford 01432 357222 or Ledbury 01531 633922.
Yes, Brookfield Veterinary Practice Pet Health Club provides you with a simple, money-saving way to give your cat or dog the regular preventive treatments he or she needs, all for a monthly Direct Debit payment. Find out more here.

Our Services

Home Visits

Home Visits

We can offer a visit by a Veterinary Surgeon. Please understand that we will need to organise this around the vets existing appointments.
Animal Health Certificates

Animal Health Certificates

From 1 January 2021, a dog travelling from Great Britain to Northern Ireland or the EU will need an Animal Health Certificate issued by an Official Veterinarian prior to travel.
Behavioural Consultations

Behavioural Consultations

Our protocols for behaviour consults are being updated. We will be asking you to fill in a questionnaire to send in to our behaviour team.
Surgery

Surgery

The practice performs routine procedures Monday to Friday, the majority of routine procedures happen in the morning.
Laser

Laser

Treatment is quick, pain-free, easy to apply and effective. Appropriate probes are placed onto the skin and controlled light of a specific wavelength, power, pulsing frequency and duration, is passed into the tissue.
Laparoscopy

Laparoscopy

More commonly known as ‘keyhole’ surgery. Laparoscopy is a minimally invasive technique for viewing the internal structures of the abdomen.
Veterinary Dentistry

Veterinary Dentistry

We are proud to have been the first practice in the county to have dedicated digital dental radiography.
Euthanasia

Euthanasia

Euthanasia is very sad and can be a difficult choice for pet owners to make. However, when that choice has to be made we will be there to support you through it.
Visiting Clinicians

Visiting Clinicians

We are fortunate to have two very talented clinicians specialising in certain areas of treatment who regularly visit the practice and are available for consultation.
Cat Friendly

Cat Friendly

We are excited to announce that Brookfield Vets has achieved Gold accreditation as a Cat Friendly Clinic (CFC).
Rabbit Friendly

Rabbit Friendly

We are pleased to announce that we have been assessed and achieved a rabbit friendly clinic award.
Brookfield Veterinary Practice1 Old Eign HillHampton Park HerefordHR1 1TU
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"Thanks to all the vets, nurses and fabulous receptionists for taking such good care of all my pets" Kate
"We can’t thank you enough for all you did" Pippa Henry
"I’d like to thank each and every one of the wonderful staff at Brookfield" Gareth Bull
""Thank you so much for being so wonderful Brookfield" Hollie & Oscar
" Thank you so much for finding the right arthritis pain relief for Ben our Cocker Spaniel. What a transformation" Sandra Powell